Leigh
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Stop Writing Requirements on Stone Tablets
Every large organisation now has an “AI strategy.” Most still have a 1990s product development process. That gap is where value goes to die – and where customers end up waiting too long for products that don’t quite do what they needed, built by teams that spent months translating documents nobody fully agreed on. We…
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Confirmation of Payee
Australia’s Confirmation of Payee initiative is now live in Transactive Global, providing an additional layer of protection to help customers validate payee details and reduce the risk of misdirected or fraudulent payments. Later this year, we’ll also be launching a new API to support integration directly into customer systems, further enhancing end-to-end payment security. Expansion…
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Scammers Never Sleep
In today’s digital age, cybersecurity is more crucial than ever. We’re here to provide you with helpful insights and tips on cyber security, to help you stay protected against cyber threats. Let’s stay vigilant and proactive. Cyber security is a shared responsibility, and we must work together to prevent and mitigate the impacts of cyber…
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The importance of good security hygiene
We need to really care about this important topic. It’s the Wild West out there and cyber fraud is ruining people’s lives and destroying businesses. There are simply too many stories of people getting hurt by the faceless criminals who perpetrate this fraud. Remember – the bank will NEVER ask you for your security codes…
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SIBOS 2024 – its all about trust
Sibos 2024 kicks off this week in Beijing. In my recent conversation with Lee Ross, we discussed an important theme: trust in the financial services sector. As we navigate a challenging digital landscape, industry collaboration around security is critical. Follow ANZ Institutional for our market-leading expertise and insights around Sibos. Check out our full conversation:…
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From Vision to Reality
“One of the biggest challenges was deciding on our transformation approach — how would we get there?.” A short article on our work at ANZ in delivering our flagship web and mobile channel – Transactive Global and a peek at the future in our Omni channel journey. ANZ Institutional https://lnkd.in/gBVHdJgs
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Sibos 24: the secret to Asia’s payment success
Ahead of SIBOS24 my good friend Lee Ross and I had an opportunity to chat about payments innovation coming from Asia. Read it here https://lnkd.in/gt5mhwB6
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ANZ explores GenAI to find answers for customers faster
A good write up of some exploration work we’re doing at ANZ to improve the digital customer experience.
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Swift Heist, Apple Pay and APIs
Written in 2016. Some of the context and technology landscape has changed since this was published, this reflects thinking at the time. It’s been a while since I last posted, and lots has happened in the payments world. Today I reflect on 3 items of interest: what happened in SWIFT; why the Australian banks are…
Leigh Mahoney 