AI
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Stop Writing Requirements on Stone Tablets
Every large organisation now has an “AI strategy.” Most still have a 1990s product development process. That gap is where value goes to die – and where customers end up waiting too long for products that don’t quite do what they needed, built by teams that spent months translating documents nobody fully agreed on. We…
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ANZ explores GenAI to find answers for customers faster
A good write up of some exploration work we’re doing at ANZ to improve the digital customer experience.
Leigh Mahoney 