Digital
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From Vision to Reality
“One of the biggest challenges was deciding on our transformation approach — how would we get there?.” A short article on our work at ANZ in delivering our flagship web and mobile channel – Transactive Global and a peek at the future in our Omni channel journey. ANZ Institutional https://lnkd.in/gBVHdJgs
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Sibos 24: the secret to Asia’s payment success
Ahead of SIBOS24 my good friend Lee Ross and I had an opportunity to chat about payments innovation coming from Asia. Read it here https://lnkd.in/gt5mhwB6
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ANZ explores GenAI to find answers for customers faster
A good write up of some exploration work we’re doing at ANZ to improve the digital customer experience.
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Is online banking dead?
Written in 2014. Some of the context and technology landscape has changed since this was published, this reflects thinking at the time. I must say that when I say online banking I mean desktop banking via a web browser. Its so 90’s but still our Banks force us into an online desktop experience that they…
Leigh Mahoney 